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Water damage

Question?

iPhone 11


my phone is water damaged even it is water proof why?


iPhone 11, iOS 13

Posted on Apr 26, 2020 8:12 PM

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Question marked as Best answer

Tell me now

Posted on Apr 26, 2020 8:12 PM

8 replies

May 15, 2020 9:09 PM in response to Matthew Jason

No, it isn't on a case-by-case basis. Have you read your iPhone warranty? Water damage is not covered. If you have purchased AppleCare + then they can use this as one of their two incidents of accidental damage. Otherwise they will need to pay for an out-of-warranty replacement. Period. It isn't being dismissive it is stating the facts. But they will have to go though Apple Support anyway to do the out-of-warranty replacement unless and Apple Store or AASP opens near them.

Water damage

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