Why can’t I update my iPhone ?
My phone keeps saying I can’t update to the current version of IOS. Along with this it says I’m not connected to the internet in order to install the update, but I am connected. How can I fix this?
iPhone 7, 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My phone keeps saying I can’t update to the current version of IOS. Along with this it says I’m not connected to the internet in order to install the update, but I am connected. How can I fix this?
iPhone 7, 13
You need to make sure your iPhone has at least a 50% battery charge prior to updating.
I already tried that and it still gives me the same thing. Thank u though
Were you over 50% and on a charger? Also are you using a WiFi connection?
Yes I’m using WiFi connection, Nd I was on 100% when I started trying to install it. I even tried uninstalling it Nd re-installing it on different networks. It didn’t work at all
Why can’t I update my iPhone ?