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User profile for user: VWorsoe
VWorsoe Author
User level: Level 1
8 points

AirPrint not working

Hi,

I've just bought a new Brother DCP-J772DW printer. I was, therefore, trying to connect my MacBook Pro from 2012, with my new printer by using AirPrint. But I didn't succeed with it.

Afterwards, I tried with my MacBook Pro from 2016 and it could connect... my iPhone X could also connect.


I then tried to print from my MacBook Pro 2012 with a USB cable and that worked. But I can still not print wirelessly.


On the basis of this information, I know that there is something wrong with my MacBook Pro 2012. But I can't figure out what???


So my question is: Why can I not print from my MacBook Pro 2012 wirelessly?


I have made sure that my printer and computer were connected to the same network.


Please help me :)


In advance thank you!


Kindest regards

Valdemar

MacBook Pro

Posted on Apr 27, 2020 5:57 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
184,080 points

Posted on Apr 27, 2020 7:00 AM

If not printing wireless, then try a cabled connection as a work a round and don't fight it. It does not always work



Printer / AirPrint

Printers/scanners are typically the first causality in upgrading any OS.


If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900



about AirPrin

https://support.apple.com/en-us/HT201311



you can also try reset print system if necessary:


If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343




If you are determined and no resolve reach out to Brother DCP-J772DW for help/Support from the manufactor.



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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
184,080 points

Apr 27, 2020 7:00 AM in response to VWorsoe

If not printing wireless, then try a cabled connection as a work a round and don't fight it. It does not always work



Printer / AirPrint

Printers/scanners are typically the first causality in upgrading any OS.


If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900



about AirPrin

https://support.apple.com/en-us/HT201311



you can also try reset print system if necessary:


If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343




If you are determined and no resolve reach out to Brother DCP-J772DW for help/Support from the manufactor.



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AirPrint not working

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