EtreCheck version: 5.5.5 (5111)
Report generated: 2020-05-08 09:15:55
Download EtreCheck from https://etrecheck.com
Runtime: 3:00
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Description:
I bought a new computer that runs very slowly. Chrome uses all of the
memory and I donâ t even have that many tabs open. It has a 1.6ghz proc
essor with 8GB ram and 128GB storage.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Air (Retina, 13-inch, 2019)
MacBook Air Model: MacBookAir8,2
1.6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core
8 RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB LPDDR3 2133
BANK 1/DIMM0 - 4 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 9
Video Information:
Intel UHD Graphics 617 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0128N 121.33 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 121.02 GB
disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes)
disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 34.67 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 10.96 GB used)
disk2 - General UDisk 16.78 GB
External USB 480 Mbit/s USB
Mounted Volumes:
disk1s1 - M************ Data [APFS Virtual drive]
121.02 GB (Shared - 34.67 GB used, 73.47 GB available, 72.50 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s4 - VM [APFS VM]
121.02 GB (Shared - 2.15 GB used, 72.50 GB free)
APFS
Mount point: /private/var/vm
Encrypted
disk1s5 - Macintosh HD
121.02 GB (Shared - 10.96 GB used, 73.47 GB available, 72.50 GB free)
APFS
Mount point: /
Encrypted
Read-only: Yes
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Catalina 10.15.4 (19E287)
Time since boot: About 11 hours
Notifications:
Notifications not available without Full Drive Access.
Security:
System Status
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 168 Apple tasks
[Running] 129 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 177 Apple tasks
[Running] 126 Apple tasks
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-04-26)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-04-26)
User Login Items:
[Loaded] StartUpHelper (Spotify - installed 2020-04-17)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 3.34 (1 min ago) 7.93 (5 min ago) 5.48 (15 min ago)
Nominal I/O speed: 0.37 MB/s
File system: 40.90 seconds
Write speed: 498 MB/s
Read speed: 1265 MB/s
CPU Usage Snapshot:
Type Overall
System: 4 %
User: 7 %
Idle: 89 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 32.39 % (?)
EtreCheck 9.09 % (App Store)
trustd 1.89 % (Apple)
Google Chrome 1.47 % (Google, Inc.)
sharingd 0.18 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 509 MB (App Store)
App Store 184 MB (Apple)
Google Chrome 128 MB (Google, Inc.)
Spotlight 78 MB (Apple)
Finder 72 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Other processes 1 MB / 3 MB (?)
SystemUIServer 0 B / 128 B (Apple)
mdworker_shared 0 B / 0 B (Apple)
spindump_agent 0 B / 0 B (Apple)
backgroundtaskmanagementagent 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.50 GB
Used RAM: 4.31 GB
Cached files: 2.19 GB
Available RAM: 3.69 GB
Swap Used: 234 MB
Software Installs (past 30 days):
Install Date Name (Version)
2020-04-26 macOS Catalina (10.15.4)
2020-04-26 Gatekeeper Configuration Data (181)
2020-04-27 Xcode (11.4.1)
2020-04-28 iMovie (10.1.14)
2020-04-28 Voice Update - Nora (1.3.2)
2020-05-02 XProtectPlistConfigData (2120)
2020-05-02 MRTConfigData (1.59)
2020-05-04 Voice Update - Akash (1.3.13)
2020-05-04 Voice Update - Gordon (1.3.1)
2020-05-08 EtreCheck (5.5.5)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report