Zoom

Question

Level 1

8 points

Zoom

My phone has gone into zoom I have tried tapping with three fingers and nothing is working, I can’t even unlock it to go into settings at the moment.

please help

iPhone 6s Plus, iOS 13

Posted on Apr 27, 2020 9:01 AM

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Answer 1

Best reply

lobsterghost1

Level 10

142,652 points

Apr 27, 2020 11:42 AM in response to zemanthia

You have to hold until the Apple Logo appears. If you let go before the Apple logo appears, you won't get a forced restart.

Do this: Press and hold BOTH the power and home buttons at the SAME time (KEEP HOLDING PAST THE SWIPE TO POWER OFF) until the Apple logo appears, THEN let go.

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Answer 2

zemanthia Author

Level 1

8 points

Apr 27, 2020 1:15 PM in response to lobsterghost1

Thank you all for your help this all started when I applied the Zoom app so my grandson can do his music lessons with his teacher. I have checked my settings and my zoom is off so can’t understand why it happened.

thank you again

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