I can’t purchase a game in my account or download a payment method

heather1979c Said:

"Game: I can’t purchase in my account or download a payment method"

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Contacting Apple Support:

For Financial Assistance, you need to contact Apple Support. Here is the information to do so:

• Contact Us - Choose Locations
• USA: 1(800)MY-APPLE
• Proceed from there as Necessary

Important Note:

Waiting time seems prolonged due to the Coronavirus Pandemic's role of in scheduling. Many people at home at the moment working out-of-the-house and taking classes at home. Therefore customers have much more free time to call Apple Support on their own time and will. So, it may take longer than usial to get throught to customer service. But, just stay on the line; you will get through :)

Change, add, or remove Apple ID payment methods - Apple Support