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I've watched the videos and followed along but it isn't working. Am I missing something? I turn it off, then press and hold the Home button while I plug in the lightning cable connected to my laptop with itunes logged in and ready to go.
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
how can i reset my 5th gen ipod touch?
