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RohilP Author

Level 1

20 points

New iPad magic keyboard with swollen key cap?

Is it normal or considered within tolerances to have a swollen key cap? My delete key is bumpy and swollen out of the box.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Apr 28, 2020 12:43 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,442 points

Posted on Apr 28, 2020 3:17 AM

Being a physical defect, out of the box, your obvious avenue is to put it back in the box - and return it to the retailer from whom it was purchased for a replacement.

If you purchased directly from Apple, contact Apple Support for advice. The Contact Support link is at top-right of this page.

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New iPad magic keyboard with swollen key cap?

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