Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPad magic keyboard with swollen key cap?

Is it normal or considered within tolerances to have a swollen key cap? My delete key is bumpy and swollen out of the box.


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Apr 28, 2020 12:43 AM

Reply
Question marked as Best reply

Posted on Apr 28, 2020 3:17 AM

Being a physical defect, out of the box, your obvious avenue is to put it back in the box - and return it to the retailer from whom it was purchased for a replacement.


If you purchased directly from Apple, contact Apple Support for advice. The Contact Support link is at top-right of this page.

1 reply

New iPad magic keyboard with swollen key cap?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.