On initial set up one of the screens keep displaying "Approve This iPhone". I'm on my account on laptop and don't know where to go to approve??!! very confusing.

On initial set up one of the screens keep displaying "Approve This iPhone". I'm on my account on laptop and don't know where to go to approve??!! very confusing.

iPhone XR, iOS 13

Posted on Apr 28, 2020 8:38 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2020 8:41 AM

See these documents on Two-Factor Authentication and the quoted/inserted information from each below. 

 

Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915  See this section especially Setup two-factor authentication for your Apple ID. From this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOSiPadOS, or macOSLearn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication."

 

Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075

 

 See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974  Below is an excerpt, but read the whole document. See the bold italics below.

 

“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.

2 replies
Question marked as Top-ranking reply

Apr 28, 2020 8:41 AM in response to XRHeartBurn

See these documents on Two-Factor Authentication and the quoted/inserted information from each below. 

 

Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915  See this section especially Setup two-factor authentication for your Apple ID. From this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOSiPadOS, or macOSLearn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication."

 

Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075

 

 See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974  Below is an excerpt, but read the whole document. See the bold italics below.

 

“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.

Apr 28, 2020 9:36 AM in response to donv_the_ghost

It is very amazing that the Two Factor Authentication worked when I was logging into the iclould.com on the XR. Meaning I was getting the code on the XR screen to allow me login to the icloud on my laptop. However, the only way to resolve my situation was to "Reset the Encrypted Data". Fortunately, I didn't have any information stored in the pertinent folders to be erased.


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On initial set up one of the screens keep displaying "Approve This iPhone". I'm on my account on laptop and don't know where to go to approve??!! very confusing.

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