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I cloud storage full???

My I cloud storage says it's full and can't save any more photos, but when I check the storage under settings it says I have 1.5GB of available storage. I'm confused.

Windows, Windows 6

Posted on Apr 28, 2020 9:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2020 1:50 PM

Hello ForTheLoveOfBeer,


Welcome to Apple Support Communities!


I understand whenever you try to backup your phone you're prompted with a message that your iCloud Storage is full. I am happy to help you out here.


The reason you might be seeing the message that your iCloud Storage is full is because your next backup size might be larger than what space you do have left.

To check your next backup size do the following:

Settings > Tap on your name > iCloud.

Scroll down to Backups and click on it.

Click on your device.


Below is an article that will help you manage your iCloud backups.

Manage your iCloud storage


Let me know if that worked for you.

Thank you for using Apple Support Communities.

Take care!

2 replies
Question marked as Top-ranking reply

Apr 29, 2020 1:50 PM in response to ForTheLoveOfBeer

Hello ForTheLoveOfBeer,


Welcome to Apple Support Communities!


I understand whenever you try to backup your phone you're prompted with a message that your iCloud Storage is full. I am happy to help you out here.


The reason you might be seeing the message that your iCloud Storage is full is because your next backup size might be larger than what space you do have left.

To check your next backup size do the following:

Settings > Tap on your name > iCloud.

Scroll down to Backups and click on it.

Click on your device.


Below is an article that will help you manage your iCloud backups.

Manage your iCloud storage


Let me know if that worked for you.

Thank you for using Apple Support Communities.

Take care!

I cloud storage full???

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