Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do I unlock my Mac? There is a "padlock" sign on the start screen and I can't remember the password

how do I unlock my Mac? There is a "padlock" sign on the start screen and I can't remember the password.

iMac Pro

Posted on Apr 28, 2020 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2020 2:24 AM

If it shows a padlock, it may be a firmware password.

How to set a firmware password on your Mac - Apple Support

2 replies

how do I unlock my Mac? There is a "padlock" sign on the start screen and I can't remember the password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.