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This Apple ID has not yet been used with the App Store.

Hi,

When I try to log in to App store on my OSX I get this error message: "This Apple ID has not yet been used with the App Store.Please review your account information. " then I press review and I get a black page.

I review all payment info and every thing from the https://appleid.apple.com/account/manage and everything is there ok: billing and shipping info are in place. Then there was a hint to try to log in to itunes and when I do that I give the log in credentials itunes loads for few sec and then it will ask the log in credentials again and I can keep repeating this all the time and nothin help :(

Can some one help me out?

Br,

Heidi

Posted on Apr 28, 2020 10:39 AM

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Question marked as Best reply

Posted on Apr 28, 2020 12:22 PM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

2 replies
Question marked as Best reply

Apr 28, 2020 12:22 PM in response to heidiruo

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

This Apple ID has not yet been used with the App Store.

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