You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Mail constantly selects iCloud email instead of correct business email when I click "reply to"

Apple Mail constantly and incorrectly selects my icloud email (which is personal) when I'm responding to business emails that are coming in thru a different account (which is not iCloud)


What is wrong w/ Mail? Everything was ok before I installed Catalina OS.


Any ideas?? Thanks..

MacBook

Posted on Apr 28, 2020 11:12 AM

Reply
5 replies

Apr 28, 2020 12:00 PM in response to xnav

I have tried that, this is how my preferences are now


It does not work, it still shows my iCloud email whenever I click reply , no matter what mailbox the email came in with.

This is very frustrating because if I forget to change it , everyone gets emails from my iCloud email.


I also changed the preference to my work email.... Apple Mail fails to listen to that , as well.


Its almost as if preferences are broken... do I need to rebuild my mailboxes? What can I do?


Screenshot of my prefs attached below :

Apple Mail constantly selects iCloud email instead of correct business email when I click "reply to"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.