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Voicemail set-up

So I was attempting to set up my voicemail on my iPhone. I have never set up a voicemail previously. When I open the voicemail option on the phone app, it says "call voicemail" and when I click it calls with no ringing and then says call failed. I know its not a network problem, any advice on what is going on? As for as I researched I couldn't find anyone else with this same problem.

iPhone 8 Plus

Posted on Apr 28, 2020 1:23 PM

Top-ranking reply

razmee209

Level 10

193,608 points

Posted on Apr 28, 2020 1:41 PM

You need to contact your cell phone provider, voicemail is their feature.

Based off your description your line isn't provisioned to use visual voicemail.

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Voicemail set-up

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