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With eSIM enabled along with Physical SIM present, SMS to eSIM are not received. Am I missing anything?

With eSIM enabled along with Physical SIM present, SMS to eSIM are not received. Am I missing anything?

iPhone XS Max

Posted on Apr 28, 2020 2:42 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2020 3:05 PM

Let's Double Check something. I am assuming that your eSIM and your physical SIM are operational and tested for data and that you can make and receive calls on BOTH. Confirm this if you have not and especially if you have two different carriers.


Open Settings ➔ Messages ➔ Confirm iMessage is set to ON ➔ Send & Receive ➔ Ensure that BOTH phone numbers are CHECKED under You can Receive Messages To and Reply From. (You didn't state whether you can send SMS from eSIM or not).


Open Settings ➔ Messages ➔ Send as SMS - Ensure that this is set to ON.


More information on eSIM Here ➔ Using Dual SIM with an eSIM - Apple Support.


Axel F.

2 replies
Question marked as Top-ranking reply

Apr 28, 2020 3:05 PM in response to kvijaymr

Let's Double Check something. I am assuming that your eSIM and your physical SIM are operational and tested for data and that you can make and receive calls on BOTH. Confirm this if you have not and especially if you have two different carriers.


Open Settings ➔ Messages ➔ Confirm iMessage is set to ON ➔ Send & Receive ➔ Ensure that BOTH phone numbers are CHECKED under You can Receive Messages To and Reply From. (You didn't state whether you can send SMS from eSIM or not).


Open Settings ➔ Messages ➔ Send as SMS - Ensure that this is set to ON.


More information on eSIM Here ➔ Using Dual SIM with an eSIM - Apple Support.


Axel F.

With eSIM enabled along with Physical SIM present, SMS to eSIM are not received. Am I missing anything?

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