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Level 1

4 points

Account Disabled

Hi-

I cannot download anything on the app store it shows up as "Your account has been disabled in the app store and iTunes." I have reset my phone and tried to change the payment already.

iPhone XS, iOS 13

Posted on Apr 28, 2020 6:09 PM

Best reply

Ferd II

Level 10

104,449 points

Posted on Apr 28, 2020 6:15 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Account Disabled

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