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Missing playlists in iTunes

When I booted up my PC this morning and opened iTunes, all the stored playlists (consisting of radio stations that I listen to on the Internet) were missing. iTunes is completely empty, as if just downloaded and installed. Can I restore my previous stored information?


Thank you.

Windows, Windows 10

Posted on Apr 29, 2020 5:17 AM

Reply
Question marked as Best answer

Hello trazomsuedama,


Thank you for reaching out in Apple Support Communities. I understand you're missing the internet radio stations that were stored in iTunes on your PC.


Accessing your favorite radio stations in iTunes is a feature I personally enjoy and I'll be happy to help.


I recommend making sure that your Apple ID account is signed into iTunes. To verify that, you'll need to open iTunes and navigate to the menu bar by selecting Account > Sign in: Set up and manage an iTunes Store account on PC


In addition, please make sure that the internet radio station is not hidden in iTunes. Here's how: Customize the iTunes window on PC


Please let me know if that helps.


Kind regards.



Posted on Apr 30, 2020 10:37 AM

2 replies
Question marked as Best answer

Apr 30, 2020 10:37 AM in response to trazomsuedama

Hello trazomsuedama,


Thank you for reaching out in Apple Support Communities. I understand you're missing the internet radio stations that were stored in iTunes on your PC.


Accessing your favorite radio stations in iTunes is a feature I personally enjoy and I'll be happy to help.


I recommend making sure that your Apple ID account is signed into iTunes. To verify that, you'll need to open iTunes and navigate to the menu bar by selecting Account > Sign in: Set up and manage an iTunes Store account on PC


In addition, please make sure that the internet radio station is not hidden in iTunes. Here's how: Customize the iTunes window on PC


Please let me know if that helps.


Kind regards.



Missing playlists in iTunes

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