My ipad 2 is disabled. It tells me to connect to iTunes. How do I do that?
iPad (4th gen) Wi-Fi
See the restore discussion here: If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
See the restore discussion here: If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
You need to physcially connect the iPad to the computer running iTunes using a usb cable. But you will need to reboot it before connecting it as explained int he support document.
Look for this icon:
If it still does not appear, then you may need to contact Apple support.
That article ends with the following:
Still need help?
If you can't restore or update your iPad using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPad.
That’s your next step, here.
What does "didn't work" mean?
What happened when you plugged it into a computer?
How did you plug it into the computer?
Did you follow the steps in the link provided by MrHofman above and rebooted the iPad before connecting it to the computer?
I follow Hoffman instructions and was not successful.
I have an old iPad 2.
when I first turn on the iPad it says my iPad has been disabled. Connect to iTunes.
when I logon to iTunes it doesn’t bring up my iPad. It just shows my iPhone. I really don’t use iTunes.
You need to use a 30-pin to USB cable. This cable is usually used to charge the iPad.
This is the cable needed for connecting an iPad 2 to a USB port on a Mac or Windows system.
I’ll report this documentation detail to the folks at Apple.
It means that you need to plug into a Mac or a PC with iTunes in order to re activate it.
Thanks but this didn’t work. I have an old iPad 2.
My ipad 2 is disabled. It tells me to connect to iTunes. How do I do that?
