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Warranty on cracked iPhone 11 screen

I bought my Iphone 11 last month and the screen cracked today. When I went to ship it in, it said it will cost $199, not $29. Since it is still under the warranty, shouldn't it cost $29 to get fixed?

iPhone 11, iOS 13

Posted on Apr 29, 2020 9:10 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2020 9:18 AM

Accidental damage is not covered under warranty. It will only cost $29, if you have Apple Care+ for it, which covers two instances of accidental damage for the reduced price.


Do you have Apple Care+ for it? iPhone Screen Repair & Replacement - Official Apple Support

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Warranty on cracked iPhone 11 screen

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