Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone is stuck on apple icon

My iPhone 10 is stuck on the apple icon after I shut it off.

I tried the volume button/side button pushing, but the apple just keeps coming back on.

Anyone make a suggestion please?

thanks


iPhone X

Posted on Apr 29, 2020 9:15 AM

Reply
Question marked as Best reply

Posted on Apr 29, 2020 9:27 AM

Force restart iPhone - Apple Support ⬅︎ try this again...

⬇︎⬇︎⬇︎

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Try Recovery Mode...⬇︎⬇︎⬇︎Full instructions in link...⬆︎⬆︎⬆︎


Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.


 Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.


If your iPhone is stuck on the Apple logo - Apple Support


1 reply
Question marked as Best reply

Apr 29, 2020 9:27 AM in response to tourgirl64

Force restart iPhone - Apple Support ⬅︎ try this again...

⬇︎⬇︎⬇︎

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Try Recovery Mode...⬇︎⬇︎⬇︎Full instructions in link...⬆︎⬆︎⬆︎


Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.


 Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.


If your iPhone is stuck on the Apple logo - Apple Support


Phone is stuck on apple icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.