Airpod is not connecting to my Mac (I have mojave software, its 2018 mac pro), it works nicely with my iphone and ipad and even my sister's Mac Air, just had never worked with my Mac pro, it says connection failed.

Airpod is not connecting to my MacBook Pro (I have mojave version 10.14.6 software, its 2018 mac pro, bought in Aug 2018), it works nicely with my iphone and ipad and also on my sister's Mac Air, just has never worked with my Mac pro, it says connection failed. Please help.

Posted on Apr 29, 2020 10:11 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2020 1:39 PM

Hi bitterrootvalley,


Thanks for checking through those steps.


Did you try resetting your AirPods and putting them into pairing mode?


If that also produces an error, try resetting your Bluetooth module:

  • Holding the Shift + Option (Alt) keys on your Mac's keyboard, click the Bluetooth symbol in the top-right corner of the macOS menu bar. ...
  • Locate the revealed Debug submenu and hover your mouse cursor over it.
  • Click Reset the Bluetooth module.
  • Restart your Mac


Let me know what happens.


Thanks for using the Apple Support Communities.

4 replies
Question marked as Top-ranking reply

Apr 30, 2020 1:39 PM in response to bitterrootvalley

Hi bitterrootvalley,


Thanks for checking through those steps.


Did you try resetting your AirPods and putting them into pairing mode?


If that also produces an error, try resetting your Bluetooth module:

  • Holding the Shift + Option (Alt) keys on your Mac's keyboard, click the Bluetooth symbol in the top-right corner of the macOS menu bar. ...
  • Locate the revealed Debug submenu and hover your mouse cursor over it.
  • Click Reset the Bluetooth module.
  • Restart your Mac


Let me know what happens.


Thanks for using the Apple Support Communities.

Apr 30, 2020 12:47 PM in response to bitterrootvalley

Hi bitterrootvalley,


I understand you're having trouble connecting your AirPods with your Mac. I love using my AirPods on all my devices too, and I want to help.


Do any other Bluetooth devices have trouble connecting?


Try following along with the steps in these articles and tell me what happens:

If your AirPods won't connect - Apple Support

Set up AirPods with your Mac and other Bluetooth devices - Apple Support

Use AirPods with your Mac - Apple Support


Thanks for using the Apple Support Communities.

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Airpod is not connecting to my Mac (I have mojave software, its 2018 mac pro), it works nicely with my iphone and ipad and even my sister's Mac Air, just had never worked with my Mac pro, it says connection failed.

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