How can I sync my A1204 iPod shuffle with Catalina?

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How can I sync my A1204 iPod shuffle with Catalina?

I'm running 10.15.4 and my iPod shuffle isn't being recognized either in finder or iTunes. It does charge, though. Any advice?

Thanks,

Alex

Posted on Apr 29, 2020 1:27 PM

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Answer 1

Apple recommended

QuickPost

Level 10

103,289 points

Apr 29, 2020 1:28 PM in response to almix12

Hello,

Please refer to the following Apple Support document.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Answer 2

almix12 Author

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Apr 29, 2020 1:38 PM in response to QuickPost

Thanks but this doesn't solve my question at all. It doesn't speak to the shuffle whatsoever.

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Answer 3

almix12 Author

Level 1

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Apr 29, 2020 1:39 PM in response to almix12

I should mention I've tried on two laptops also one running 10.9.5 and multiple USB ports. It just blinks green once, and amber 3 times and that's it.

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Answer 4

almix12 Author

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May 11, 2020 4:32 PM in response to almix12

Anyone have any insight here??

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Answer 5

May 17, 2020 3:03 PM in response to almix12

https://discussions.apple.com/thread/7504736

https://discussions.apple.com/thread/2107243?answerId=2107243021#2107243021

I am having the same issue and haven't resolved it yet, but the iPod reset utility app or the loosening the ipod in the dock trick that are referenced in these threads might work for you.

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How can I sync my A1204 iPod shuffle with Catalina?

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