You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

shianne33 Author

Level 1

4 points

passcode

I forgot my passcode. Is there a way to open my ipod without losing my data?

iPod, iOS 12

Posted on Apr 29, 2020 4:32 PM

Reply

Top-ranking reply

Level 10

103,365 points

Posted on Apr 29, 2020 5:43 PM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

103,365 points

Apr 29, 2020 5:43 PM in response to shianne33

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

passcode

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up