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Mistycaye Author

Level 1

4 points

Help with iTunes

My phone is saying Apple ID and iTunes I disabled

Posted on Apr 30, 2020 12:20 AM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Apr 30, 2020 12:22 AM

See If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Use the Apple recommended support link above first.

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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Help with iTunes

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