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Apple Watch Competition - points not added

I started a new competition with a friend today and successfully closed all three of my rings. The competition rules state you can earn up to 600 points daily, however my score so far has been stuck on half of this since midday. It’s now the end of the day and the points haven’t increased (although my friends have). I’ve read a few other feeds and saw the recommendations to restart both devices. I’ve done this but unfortunately my points remain the same. Any suggestions?

Apple Watch Series 4, watchOS 6

Posted on Apr 30, 2020 4:48 AM

Top-ranking reply

raina_b22

Community Specialist

Posted on May 1, 2020 9:01 AM

Hello briannafrombrisbane,

If I'm understanding you right, your Activity points aren't updating in the competition you're sharing with your friends. I know how fun it can be to share Activity rings and compete with friends and family, so I'm happy to help you get this resolved.

First make sure that both your iPhone and Apple Watch are completely up to date:

Next, sign out of iCloud on your iPhone and then sign back in:

Tap Settings > [your name], and then tap Sign Out.
Go back to Settings > Sign in to your iPhone, to sign back in.

Check to see if your Activity data is updating after following those steps and let me know if it isn't.

Thanks for using Apple Support Communities.

Take care.

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Apple Watch Competition - points not added

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