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Im using my own apple id, when i wan to change the country region for apps update, if jump out the page where it wan me to sign in using my apple id, i try using my password to sign in but it cant work, it will come out the apple id which is my friend’s apple id and ask me to verify it... how to remove my friend’s apple id so i can use my own apple id to update apps

Posted on Apr 30, 2020 10:27 AM

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Posted on Apr 30, 2020 10:35 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

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Question marked as Top-ranking reply

Apr 30, 2020 10:35 AM in response to qingern

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Apr 30, 2020 11:24 AM in response to qingern

See this link and use the support options given.


Changing your Apple ID country or region see https://support.apple.com/en-us/HT201389 See this heading especially What to do before you change your country or region.

 

·      Spend any store credit remaining on your Apple ID. Learn what to do if your remaining store credit is less than the cost of a single item.

·      Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period. 

·      Wait for any memberships, pre-ordersmovie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process.

·      Make sure that you have a payment method for your new country or region.

·      Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That's because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)

 

Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359

 

If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.

 

And you also can contact iTunes worldwide support to get help via text, chat, or phone using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options.

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