You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR will not turn off

My iPhone XR will not turn off. The usual approach; Volume button and button on other side isn't working.


iPhone XR, iOS 13

Posted on Apr 30, 2020 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2020 12:26 PM

Try a forced restart to reboot it. Go to settings, general, shutdown and shut it down there.

3 replies

iPhone XR will not turn off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.