password encrypted

My old phone is encrypted and I have forgot the password .My phone is also broken so I cannot get into it and I now have a new phone which I want to back up from the old one??

iPhone 6, iOS 11

Posted on Apr 30, 2020 1:56 PM

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Question marked as Top-ranking reply

Posted on Apr 30, 2020 2:09 PM

If your old iPhone is broken AND if you do not have a backup of its content, you have only two choices:

Have your old iPhone repaired, so that you can back it up;

or

Use you new iPhone starting from scratch.

Regards

Giulio


EDIT: Since you forgot your old iPhone passcode, even if you fix it you won't be able to recover the data if you don't have a backup.

1 reply
Question marked as Top-ranking reply

Apr 30, 2020 2:09 PM in response to pani7

If your old iPhone is broken AND if you do not have a backup of its content, you have only two choices:

Have your old iPhone repaired, so that you can back it up;

or

Use you new iPhone starting from scratch.

Regards

Giulio


EDIT: Since you forgot your old iPhone passcode, even if you fix it you won't be able to recover the data if you don't have a backup.

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password encrypted

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