How do I unlock device?

clarence74 wrote:

Trying to unlock my apple 8.

There are several different things all called unlocking.

There is carrier lock.

How to unlock your iPhone for use with a different carrier - Apple Support

There is also Activation Lock. That mechanism is an theft deterrent, and a theft deterrent that was easy to bypass would not be much of a deterrent. You’ll need the password of the associated Apple ID, or the original purchase receipt and matching photo ID and a discussion with Apple Support. If this iPhone was recently purchased and the seller is still available, contact the seller for remediation or for refund.

The All Too Common SAD Reality of Buying a Used iPad/iPhone

There is also the passcode lock:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you or someone enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You need to connect with apple service.

[Link Edited by Moderator]

Hello Mapscor,

I assume that you talking about a carrier unlock. If YES then you call the carrier that the iPhone is locked to.

Axel F.

How is it locked? Forgot passcode: https://support.apple.com/en-us/HT204306

Trying to unlock my apple 8.

Have gone through all of the steps given but cannot unlock phone. It will not give me the option to recover/restore.