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Appletv is stuck on “appletv+ is here” screen

My appletv is stuck on this screen. I’ve restarted but it won’t work. It’s worthless as I can’t navigate to anything. Any advice?

Apple TV HD, tvOS 11

Posted on Apr 30, 2020 3:38 PM

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Question marked as Apple recommended

Please unplug the Apple TV for 2-3 minutes and then plug it back in and re-test. If the problem persists you will have to restore to factory settings using the instructions in Reset or restore your Apple TV to its factory settings

Posted on Apr 30, 2020 4:04 PM

2 replies

Appletv is stuck on “appletv+ is here” screen

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