You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad Pro 11 have a software update but won’t install

My iPad 11 have a software update but won’t install



[Re-Titled by Moderator]


Posted on Apr 30, 2020 5:51 PM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2020 3:55 AM

If the iPadOS software update has apparently downloaded, but will not install, it may have been corrupted. If so, it will be necessary to delete the download prior to making further attempts to update your iPad.


To delete the failed update:

Settings > General > iPad Storage - scroll down the list of Apps until your find the iPadOS update, touch, then select Delete App.


Once the failed update has been deleted, you can retry the update process:

Settings > General > Software Update


I hope this proves to be helpful in resolving your software update problem.

5 replies
Question marked as Top-ranking reply

May 1, 2020 3:55 AM in response to Jorgeneto

If the iPadOS software update has apparently downloaded, but will not install, it may have been corrupted. If so, it will be necessary to delete the download prior to making further attempts to update your iPad.


To delete the failed update:

Settings > General > iPad Storage - scroll down the list of Apps until your find the iPadOS update, touch, then select Delete App.


Once the failed update has been deleted, you can retry the update process:

Settings > General > Software Update


I hope this proves to be helpful in resolving your software update problem.

My iPad Pro 11 have a software update but won’t install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.