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Dropped iPhone

My phone fell from the third floor in my house to the first.. a modern tragedy. It didn't shatter which I was hoping for, but it would not turn on. I found a video about a hard reset and it worked.. until the screen cut off again. I did the reset once more and it seemed to work for about half an hour before it cut off again but this time it is completely gone. I plugged it into my Mac and everything. It still will not show any signs of life. I don't know what to do and all apple store near me are closed due to the corona virus.. does anyone have any advice??? I will try anything!

iPhone 11 Pro Max, iOS 13

Posted on May 1, 2020 12:22 AM

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Question marked as Top-ranking reply

Posted on May 1, 2020 12:32 AM

I think you have a hardware issue.

Use Contact Support link at the top right of this page and make a repair service request.

3 replies

Dropped iPhone

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