I buy a iPhone7 with Apple ID . Now I want log out from that account and enter my apple id

Hi i’m Nima i’m in iran. I buy a iphone7 with apple id . now i want log out from that account and enter my apple id on phone but when i enter password show me this error “this person is not active “ .


pls active this account till i log out

thank you

me and my people love to see applestore in iran but my leader of the islamic Republic against with you

thank you again


[Edited by Moderator]

iPhone 7, iOS 13

Posted on May 1, 2020 5:07 AM

Reply
1 reply

May 1, 2020 5:23 AM in response to nima101

Is the phone in activation lock? Note that we are not authorized to activate an activation locked phone here. So, if you phone is in activation lock, you will need to contact Apple support if you think you have any possible extenuating circumstance you think would persuade Apple to help you (e.g., you have the receipt for your purchase of the device with its serial number on it). Here are some support options:


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

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I buy a iPhone7 with Apple ID . Now I want log out from that account and enter my apple id

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