Yesterday I noticed that my less than month old iPad is bent near the camera. It still works fine it seems. I want to straighten it back as carefully as I can. Any suggestions on techniques? Then is there a suggested case to help prevent this?
iPad Pro 11-inch Wi-Fi
Speak to Apple and see if they can send you new one cause it's under warranty?
Not likely. Your warranty does not cover accidental damage unless you can prove the bend was there when the device was delivered, or you have AppleCare+ coverage. With the latter there will be a charge for the repair but is is far less than the cost of a new or exchanged iPad
Speak to Apple and see if they can send you new one cause it's under warranty?
Not likely. Your warranty does not cover accidental damage unless you can prove the bend was there when the device was delivered, or you have AppleCare+ coverage. With the latter there will be a charge for the repair but is is far less than the cost of a new or exchanged iPad
If you have extended AppleCare+, it probably will not matter.
If you want give bending it back a try, but you still may end up with a crease in the back casing and possibly cracking the glass.
Do what you will. Let us know how it all turns out for you.
I suggest contacting/reaching out to Apple Product support and services on this issue.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
On the basis of similar reports that have appeared within this Apple Support Community, unless the “bend” was detected at the time of purchase, Apple will not entertain that the bend will have spontaneously occurred- and will therefore classify the issue as damage.
If you have an active AppleCare+ plan, you might be able to claim one of your permitted “accidental damage” events; in this situation, you will pay a flat-rate “excess” to exchange your iPad for a same-model refurbished model. Outside of AppleCare, Apple might offer a chargeable exchange for a refurb device; if your damage qualities, costs are typically reported to be about 60% of the “as new” price.
You would be ill-advised to attempt self-repair of the physical damage. You may make matters worse - and potentially loose any goodwill from Apple.
Did you purchase, extended AppleCare+ warranty coverage for that expensive iPad Pro?
Without extended AppleCare+, your chances of getting a replacement iPad for only a small replacement device fee are pretty slim to none.
Thanks to you and everyone else. The original premise of my question however was if it can bend one way it can bend back. Carefully of course, maybe everyone else that has ever had a bent iPad gave up but I wanted to at least try to fix it.
If it costs $49 either way why not try and fix it first?
Apple doesn't repair iPads, anyways.
They do in/out warranty replacements iPads.
So, I do not see what difference it makes if the OP attempts a fix or not.
He has extended AppleCare+ and that covers ANY accidental or incidental user damage.
It doesn't make any difference either way.
Speak to Apple and see if they can send you new one cause it's under warranty?
Yep it is under warranty but I don't really want to deal with the swap procedure if I can avoid it.
I wouldn't recommended bending it back, as if you do more damage they might not swap it cause it would have been you that damaged it further rather then an issue with the Ipad
It is covered under AppleCare+.
A refurb device at 60% of new cost for a one month old device seems not a good option. It is stunning to me it can just bend like this.
If you paid for extended AppleCare+, the cost for the replacement iPad is only a $49 U.S.D. replacement device fee.
If it costs $49 either way why not try and fix it first?
⚠️ BIG REASON! If you try to fix it and it gets worse, Apple can refuse to work on it.
Less than month old iPad Pro 11 2020 is bent near camera?
