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I pressed cmd+R and went through the procedure to erase the HD. The issue arrives when I need to reinstall the OS. I've put in my apple ID and password but it doesn't work (I double checked the password and tried to sign in on a different device to check, it works).
So, I'm stuck and I can't download the OS. Any ideas? Thank you
Do you have two factor authentication enabled on your AppleID?
What version of the macOS installer are you accessing in Recovery Mode?
What version of macOS was last installed & running on this laptop before you erased it?
Try booting into Internet Recovery Mode using Command + Option + R to try and access the macOS 10.13 High Sierra online installer. If normal recovery mode booted to an older (or original) OS, then you may have problems downloading and installing. Sometimes accessing the latest installer will work.
Otherwise you can create a bootable macOS 10.13 High Sierra USB installer using these instructions if you have access to another Mac:
Do you have two factor authentication enabled on your AppleID?
What version of the macOS installer are you accessing in Recovery Mode?
What version of macOS was last installed & running on this laptop before you erased it?
Try booting into Internet Recovery Mode using Command + Option + R to try and access the macOS 10.13 High Sierra online installer. If normal recovery mode booted to an older (or original) OS, then you may have problems downloading and installing. Sometimes accessing the latest installer will work.
Otherwise you can create a bootable macOS 10.13 High Sierra USB installer using these instructions if you have access to another Mac:
Hello HWTech and that you for your reply.
Yes U have a two factor verification, but I get an error (on the mac I'm trying to restore) after I do that.
What version of macOS was last installed & running on this laptop before you erased it?
OS X Yosemite
I will try your last option bootable USB
sampag wrote:
Yes U have a two factor verification, but I get an error (on the mac I'm trying to restore) after I do that.
Does the installer allow you to enter your 2FA code?
If so, what is the exact error message you receive?
I will try your last option bootable USB
This is probably the best option as it may not ask for your AppleID.
Exactly, Today I put it to a USB so let's see. Moreover, although I was successful in booting in recovery mode, once I clicked on install OS the operation would not work and produced an error. So, USB is the last resource.
Restore to factory settings-MacBook Pro 13'' 2011
