You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i happened to drop and break the back side of my iPhone XS Max. I don’t want to get it repaired because I can use it with a back cover and works just fine. However, my phone is under warranty, so will Apple honour warranty repairs if something else goes wrong with the phone like screen dead, speaker issues, mic problem, etc.
No. Your phone is no longer under warranty. The damage to the phone has voided the warranty.
If you pay for an out of warranty replacement, the replacement device will be covered by the balance of the original warranty or 90 days, whichever is longer.
Scratches and scuffs are just cosmetic and usually won't void the warranty.
Breaking the glass will. The back glass can not be repaired or replaced. The internals are glued to the back.
The phone will have to be replaced.
Warranties cover manufacturing defects, not user inflicted damage.
But, if you have AppleCare+, you can get the phone replaced at a much lower cost.
So damage to iPhone voids warranty? In that case scratches and scuffs should also void the manufacturers warranty? How is the word “damaged” defined at Apple?
Warranty repair for broken back iPhone XS Max?
