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I cannot get the latest updates to install on my iPad Air?

How to install latest updates on iPad Air?

iPad Air, iOS 12

Posted on May 1, 2020 10:46 AM

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Question marked as Best answer

A 2013 1st generation iPad Air cannot upgrade/update beyond iOS 12.4.6.


Sorry.

Posted on May 1, 2020 10:58 AM

1 reply
15 replies

May 12, 2020 4:40 PM in response to glamdogs

Yes,

You need to connect that iPad to a Mac or Windows PC, also connected to the Internet, downloaded, installed and running the latest version of the iTunes application for Mac or PC and let the iTunes application do the upgrade of your 2013 iPad Air 1 to its maximum iOS version, currently at iOS 12.4.6.


Best of Luck to You!

May 27, 2020 9:16 PM in response to regijh

At this stage, I suggest contacting/reaching out to Apple Product support and services about your upgrade/update difficulties.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232



Best of Luck to You!

I cannot get the latest updates to install on my iPad Air?

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