Lifecake App

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Lifecake App

Please could you cancel and refund my subscription as they have ceased trading and no longer offer the service I paid for? Kind Regards, Sarah

iPhone 6, iOS 9

Posted on May 1, 2020 12:49 PM

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Answer 1

Best reply

Dah•veed

Level 9

64,795 points

May 2, 2020 1:31 AM in response to SarahLouiseHall

If you are due a refund, request it with this form;

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact

ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

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Answer 2

May 3, 2020 6:26 AM in response to SarahLouiseHall

Hi Sarah,

Have you had any success getting a refund from Apple for Lifecake?

I had just renewed my yearly subscription four weeks ago, so I am quite out of pocket now it's closing down.

When I go to this page: https://support.apple.com/en-gb/HT204084 and select 'report a problem', I am told 'your purchase does not meet the conditions for a refund'.

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