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Changing region

I can’t buy anything because I need to change my region but the problem is I can’t change m region because I still have Credit in the store and I can’t buy anything because it’s less than anything in the store I need to remove the credit so I can change me region

iPhone XR, iOS 13

Posted on May 1, 2020 1:15 PM

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Question marked as Best reply

Posted on May 2, 2020 1:30 AM

Use this form to request Support zero balance your account.

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Best reply

May 2, 2020 1:30 AM in response to thaer178

Use this form to request Support zero balance your account.

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

Changing region

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