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Level 1

9 points

iPhone 11 Keyboard

My iPhone 11 just started showing opaque white lines on the keypad over the return key, caps key, and numbers key. All the keys still work but I am not sure for how long. My phone is not a year old. Any ideas?

iPhone 11, iOS 13

Posted on May 1, 2020 8:14 PM

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Level 8

44,391 points

Posted on May 1, 2020 8:20 PM

Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.

Restart instructions: https://support.apple.com/en-us/HT201559

Restore instructions: https://support.apple.com/en-us/HT204184

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Level 8

44,391 points

May 1, 2020 8:20 PM in response to MsNiah

Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.

Restart instructions: https://support.apple.com/en-us/HT201559

Restore instructions: https://support.apple.com/en-us/HT204184

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Level 1

9 points

May 1, 2020 8:55 PM in response to Rysz

thank you for the prompt response! I realized that my auto update was off so I did a manual update and that fixed the problem! I appreciate your time.

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iPhone 11 Keyboard

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