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Yearly subscription expired early.

I paid for the yearly subscription of Apple Music and wasn’t suppose to expire till March of next year but it expired last month. Any suggestions on what to do?

Posted on May 2, 2020 1:48 AM

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Question marked as Top-ranking reply

Posted on May 3, 2020 7:27 AM

Hello shelbie246,


Thank you for using Apple Support Communities. It's my understanding that your Apple Music annual subscription seems to have been canceled early. I can see how this could be concerning. I'm happy to help.


The image you've provided shows the Apple Music subscription is active and expires Mar 3, 2021. Are you receiving an error message indicating your subscription has been canceled? Can you access Apple Music content?


Listen to music and more in the Apple Music app


Let us know the results. Please include specific error messages and any troubleshooting steps that you may have tried.


Have a nice day!

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Question marked as Top-ranking reply

May 3, 2020 7:27 AM in response to shelbie246

Hello shelbie246,


Thank you for using Apple Support Communities. It's my understanding that your Apple Music annual subscription seems to have been canceled early. I can see how this could be concerning. I'm happy to help.


The image you've provided shows the Apple Music subscription is active and expires Mar 3, 2021. Are you receiving an error message indicating your subscription has been canceled? Can you access Apple Music content?


Listen to music and more in the Apple Music app


Let us know the results. Please include specific error messages and any troubleshooting steps that you may have tried.


Have a nice day!

Reply

Yearly subscription expired early.

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