Apple Logo on black screen when restarting my phone

I have an Iphone XR and was turning on my phone after turning it off and it is now stuck rebooting over and over again.

Posted on May 2, 2020 9:05 AM

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Posted on May 2, 2020 9:35 AM

Try this:


Connect your phone to a computer that has iTunes open on it and try another force restart. Make sure to keep the power button pressed until your phone is recognized by iTunes or until you see the screen of your phone change to a cable and iTunes symbol. iTunes will give you the option to re-install iOS or to restore. Try re-installing iOS first.

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Question marked as Top-ranking reply

May 2, 2020 9:35 AM in response to nhforrest

Try this:


Connect your phone to a computer that has iTunes open on it and try another force restart. Make sure to keep the power button pressed until your phone is recognized by iTunes or until you see the screen of your phone change to a cable and iTunes symbol. iTunes will give you the option to re-install iOS or to restore. Try re-installing iOS first.

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Apple Logo on black screen when restarting my phone

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