iCloud Photos Safari "Only Files in JPEG format can be uploaded"

So, Apple more or less forces a change to the HEIC format for photos. Inconvenient, but, okay, it's a superior format. I'll just deal with it. Except, now that I've converted a bunch of images to HEIC, I can't upload them to iCloud Photos via Safari. I get this message with no explanation: "Only Files in JPEG format can be uploaded." What is this? The Dark Ages?


And, just to rant a bit (more), why is it whenever I finally try out one of Apple's cool new features (usually two or more years after introduction), it either doesn't work (crawling with bugs) or it's implemented in restricted form or the interface is like something from Windows? Yeah, I'm exaggerating, but Apple software just seems to (you know the word).

Mac Pro, macOS 10.12

Posted on May 2, 2020 2:24 PM

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Posted on May 3, 2020 3:17 AM

Besides, I am not criticizing the volunteers, so why should they take umbrage?

Nothing humorous about your post to me.


Huge difference between buggy and lacking features.


The HEIF/HEIC formats are proprietary. Nothing unique about that. If used in entirely within the iCloud "system", they upload to iCloud just fine. Just not via a browser.


If these photos are going to end up on iCloud anyway, why not import them to your Mac's Photos library and let iCloud sync them? That someone else scanned them is moot.


They are going to exist on your Mac in some way regardless. iCloud is not off device storage. You aren't "moving" them there and "off" your Mac.

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May 3, 2020 3:17 AM in response to Joe Sixpack

Besides, I am not criticizing the volunteers, so why should they take umbrage?

Nothing humorous about your post to me.


Huge difference between buggy and lacking features.


The HEIF/HEIC formats are proprietary. Nothing unique about that. If used in entirely within the iCloud "system", they upload to iCloud just fine. Just not via a browser.


If these photos are going to end up on iCloud anyway, why not import them to your Mac's Photos library and let iCloud sync them? That someone else scanned them is moot.


They are going to exist on your Mac in some way regardless. iCloud is not off device storage. You aren't "moving" them there and "off" your Mac.

May 3, 2020 2:01 AM in response to Joe Sixpack

When I tested with Safari and Firefox (on macOS 10.15.4 Catalina) to upload images to iCloud, the only format I could upload has been JPEG, (filename extensions .jpg and .jpeg).

No other image file format I tested could be uploaded from these two browsers. Not being able to upload RAW files, TIFF, or HEIC to our iCloud Photos Library is very limiting.


My library contains mostly TIFF, RAW, and HEIC files.

May 3, 2020 5:01 AM in response to LACAllen

If these photos are going to end up on iCloud anyway, why not import them to your Mac's Photos library and let iCloud sync them? That someone else scanned them is moot.

It is inconvenient, because only one Photos Library in our user account can sync with iCloud, and only with the iCloud AppleID tied to this user account.

Sometimes I want to add photos to the Photos library used for work (with a different iCloud Apple ID) while I am working at a private mac, signed into a private user account. It would be too much trouble to keep changing the AppleID for my private user account, just to be able upload a few photos to my work photos library. Even a second user account with the work AppleID would not work well. The Web interface to iCloud is perfect for switching between Photos Libraries from different accounts/AppleIDs, to access the libraries, a pity, that it (no longer?) allows me to upload items that are no JPEGs. I do not remember that it preiously used to be a problem.



May 2, 2020 5:26 PM in response to Joe Sixpack

Here's what Apple says:


File types that you can use with iCloud Photos

Your photos and videos are stored in iCloud exactly as you took them. All of your images are held in their original formats at full resolution — HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4 — as well as special formats you capture with your iPhone, like slo-mo, time-lapse, 4K videos, and Live Photos.


https://support.apple.com/en-us/HT204264


Great! I suppose some people might very well think that uploading converted images is excluded by that paragraph (carefully applied Clintonian parsing is useful in this regard). You might also think that HEIC is excluded, as only HEIF is mentioned, even though photos taken by my iPhone use the .heic file extension.


I couldn't possibly comment.



May 3, 2020 1:01 AM in response to Joe Sixpack

And, just to rant a bit (more), why is it whenever I finally try out one of Apple's cool new features (usually two or more years after introduction), it either doesn't work (crawling with bugs) or it's implemented in restricted form or the interface is like something from Windows? Yeah, I'm exaggerating, but Apple software just seems to (you know the word).

This is how you ask a community of volunteers for help?


Have you tried another browser? Where did these files come from?


May 3, 2020 2:29 AM in response to LACAllen

I see no point in trying browsers other than Apple's, but I did anyway with the same results, as has léonie (thank you) above. I should add that I am using Catalina on a 2018 Mac mini, so hardware/software compatibility should not be an issue.


The images were TIFFs from a scanner. Then I used Mac Preview to convert them to HEIC.


Given how much Apple brags about their products and how much they charge for them, I don't see how some mild and humorous criticism is out of line. Besides, I am not criticizing the volunteers, so why should they take umbrage?


May 23, 2020 3:06 PM in response to LACAllen

It would be more accurate to say, “It‘s how it doesn’t work.”


iCloud.com is part of the iCloud system. I am 100% within Apple’s garden and yet the file format they promote doesn’t work 100%.


What possible reason does Apple have to prevent uploading HEIC via Safari? Apple adopted HEIC in 2017, so they’ve had plenty of time to make it happen. Neglect? Arrogance? Incompetence? Too many resources devoted to animating poo emojis and designing $700 casters? (Is there a corollary to Poe’s Law that applies to technology companies when reality and parody are indistinguishable?)


I am not using iCloud as off-site storage. Léonie’s explanation of the situation is spot on. I scanned the photos for someone else. I do not want them in my Photos library. I am storing the files on hard drives. I do not want to waste very expensive (some might say very overpriced) SSD space on my boot drive for an additional identity. Nor do I want to switch identities just to upload files. Nor do I want to store the images in a Photos library which, among other things, makes processing them in batches very inconvenient.


Yes, HEIF is proprietary. Not sure why that would be relevant. Anyway, it’s not owned by Apple.

May 23, 2020 3:16 PM in response to Joe Sixpack

What possible reason does Apple have to prevent uploading HEIC via Safari? Apple adopted HEIC in 2017, so they’ve had plenty of time to make it happen. Neglect? Arrogance? Incompetence? Too many resources devoted to animating poo emojis and designing $700 casters? (Is there a corollary to Poe’s Law that applies to technology companies when reality and parody are indistinguishable?)

And you're asking me me these unanswerable questions because?


Being unhappy is your right. Ranting here is not. Constructive criticism, like léonie's, is encouraged, but your screed is not constructive.


Feedback for Apple goes here >>> http://www.apple.com/feedback/

May 23, 2020 4:02 PM in response to LACAllen

Just keeping this thread alive a little longer. Occasionally, if a thread gets a lot of action, Apple will actually notice and respond. Admittedly there's almost zero probability of that happening in this case, as it's not a critical issue and is getting almost no attention. Okay, so maybe I'm trolling some.


The Apple boards used to be called "Discussions." Now they are called the more restrictive and anodyne "Support Communities" (More syllables too. Always a bad sign). I write in the spirit of the former name which is still in the web address (discussions.apple.com).

May 23, 2020 4:09 PM in response to Joe Sixpack

Neglect? Arrogance? Incompetence? Too many resources devoted to animating poo emojis and designing $700 casters? (Is there a corollary to Poe’s Law that applies to technology companies when reality and parody are indistinguishable?)

You term this as discussion? Five hostile and completely unanswerable questions, seemingly intended to stir it up?.


Okay, so maybe I'm trolling some.

Ya think?

May 23, 2020 4:17 PM in response to Joe Sixpack

, actually. In the speculation department thereof.

Expressly prohibited here. You really should glance at the current terms for participating here.


Some highlights for you...




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iCloud Photos Safari "Only Files in JPEG format can be uploaded"

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