Missingkey message

I am receiving a message of "MissingKeyMissing Key-Pair-Id query parameter or cookie value" when trying to access a link, site via safari. I didn't have this problem before until my macbook air updated the operating system catalina. How do I fix this

MacBook

Posted on May 2, 2020 2:35 PM

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Posted on May 3, 2020 1:05 PM

Hello AnitaRH and welcome to Apple Support Communities.


I see you are getting an error message typically associated with cookies in a web browser.


Are you getting this error message on all sites or only a a limited number of sites?


Typically, this error message means that the site you are trying to access requires a cookie to load. Try going to Safari > Preferences > Privacy. If the option to block all cookies is enabled, turn that off and try loading the site again.


If that option is not selected, the click the button called Manage Website Data and scroll through the list until you find the site you are trying to access. Once you find it, click on it and then click the Remove button in the lower left. Then, quit Safari, reboot the Mac and try loading the site again.


Manage cookies and website data in Safari on Mac - Apple Support


Cheers.

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Question marked as ⚠️ Top-ranking reply

May 3, 2020 1:05 PM in response to AnitaRH

Hello AnitaRH and welcome to Apple Support Communities.


I see you are getting an error message typically associated with cookies in a web browser.


Are you getting this error message on all sites or only a a limited number of sites?


Typically, this error message means that the site you are trying to access requires a cookie to load. Try going to Safari > Preferences > Privacy. If the option to block all cookies is enabled, turn that off and try loading the site again.


If that option is not selected, the click the button called Manage Website Data and scroll through the list until you find the site you are trying to access. Once you find it, click on it and then click the Remove button in the lower left. Then, quit Safari, reboot the Mac and try loading the site again.


Manage cookies and website data in Safari on Mac - Apple Support


Cheers.

Reply

May 3, 2020 4:32 PM in response to CarlAVII

Hi Less,


Thank you for responding to my post. The error I am seeing is from 1 website. I tried what you suggested and I am still getting the same message. I contacted the website service I am trying to access, I was told to try a different browser. It works on a

PC but not anymore on my Mac- safari, it is

a mystery to me.


Anita.

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Missingkey message

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