You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Power button is not working and I can not open apps :(

No matter how long I hold down the power button it will not turn off and I can't open any apps I don't know what to do anyone have any ideas?

iPhone XS Max

Posted on May 2, 2020 6:55 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2020 7:16 PM

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none fo the above works then please contact ➔ Apple Support


Axel F.

2 replies
Question marked as Top-ranking reply

May 2, 2020 7:16 PM in response to kennedy295

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none fo the above works then please contact ➔ Apple Support


Axel F.

Power button is not working and I can not open apps :(

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.