Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

icloude lock

hi i have an apple id an the password but the phone number is unreachable and i can get the verification code you can help me

Posted on May 2, 2020 7:52 PM

Reply
Question marked as Best reply

Posted on May 2, 2020 7:54 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

2 replies

May 3, 2020 12:45 AM in response to ma2z0un

Following up on Eric Root's post, see


Account Recovery—Two-Factor Authentication (i.e., Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”

 

Before beginning account recovery see: 

 

If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455

icloude lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.