I received 2 verification codes simultaneously, was prompted for neither

I received 2 verification codes simultaneously, was prompted for neither.

What does this mean?? Should I be worried?

iPhone 11, iOS 13

Posted on May 2, 2020 9:32 PM

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Question marked as Top-ranking reply

Posted on May 2, 2020 9:58 PM

reid146 Said:

I received 2 verification codes simultaneously, was prompted for neither. What does this mean?? Should I be worried?

———-


A Scam or Just a Login:

It means some one knows your Apple ID (eMail Address), or that you are trying to log in on another device, and you didn’t realize it.


So, I insist that you Modify your Apple Account credentials and that you Report this to Apple.


I. Secure your Info - ASAP:

With Privacy & Security being of High-Concern here, consider performing the following for Apple and all other accounts, that have such options:

  • Modify: your login credentials (opening a new eMail Account and usinge a never-before-used Password)
  • Associate: a different method of payment to your account
  • Enable: Two-factor authentication for Apple ID


II. Report this with Screenshots:

Take a Screenshot: of it, and send it to Apple. Include the sender's information. Forward it off to Apple at: reportphishing@apple.com

Links for Forwarding Screenshots:

6 replies
Question marked as Top-ranking reply

May 2, 2020 9:58 PM in response to reid146

reid146 Said:

I received 2 verification codes simultaneously, was prompted for neither. What does this mean?? Should I be worried?

———-


A Scam or Just a Login:

It means some one knows your Apple ID (eMail Address), or that you are trying to log in on another device, and you didn’t realize it.


So, I insist that you Modify your Apple Account credentials and that you Report this to Apple.


I. Secure your Info - ASAP:

With Privacy & Security being of High-Concern here, consider performing the following for Apple and all other accounts, that have such options:

  • Modify: your login credentials (opening a new eMail Account and usinge a never-before-used Password)
  • Associate: a different method of payment to your account
  • Enable: Two-factor authentication for Apple ID


II. Report this with Screenshots:

Take a Screenshot: of it, and send it to Apple. Include the sender's information. Forward it off to Apple at: reportphishing@apple.com

Links for Forwarding Screenshots:

May 2, 2020 10:24 PM in response to reid146

reid146 Said:

I suspected suspicious activity. I was attempting to log into my iCloud email account on my macbook. I already have two-factor authentication set up. The weird thing is that I received two verification codes at the same time, via text message, and was prompted for neither. I have already taken the appropriate steps mentioned. Does this change your original assessment at all?

———-


Yes. It does Change my Assessment. Because logging in, you will get different codes on whatever devices are set up to use Two-Factor Authentication.


So, as long as you were logging in and these are both associated to your Apple Account, then there seems to be nothing to be concerned of. :)


View your Devices:

To view a list of devices associated with your Apple ID, Go Here: View and Remove your Associated Devices for Purchases - Apple Support


May 3, 2020 12:59 AM in response to reid146

Assuming you are using two-factor authentication, Check your Apple ID device list (https://support.apple.com/en-us/HT205064) and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

And see these security-related Apple Documents:

 

 If you think your Apple ID has been compromised https://support.apple.com/en-us/HT201303

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Using app-specific passwords https://support.apple.com/en-us/HT204397

May 2, 2020 10:02 PM in response to TheLittles

I suspected suspicious activity. I was attempting to log into my iCloud email account on my macbook. I already have two-factor authentication set up. The weird thing is that I received two verification codes at the same time, via text message, and was prompted for neither. I have already taken the appropriate steps mentioned. Does this change your original assessment at all?

May 2, 2020 10:48 PM in response to reid146

reid146 Said:

I have two devices. One computer (where i was logging into the email).  And one phone (where i received two verifications at the same time). This has never happened before. So I know it is not normal.

———-


Only one Message Per Device.

Well, if you got two verifications on one device (your iPhone), then it seems you attempted a sign in twice, by double clicking it. So, try another log in, seeing if you get two different Texts. The computer should have gotten a code too.


Device Logged in Twice:

So, see if your iPhone is logged in twice as one device — something PC users often come across after a reinstall. If it is shown on there twice, then that makes sense as to why you would have received two prompts.


Contact Apple Support:

In all, I would contact Apple Support. They’ll see where this all stands with devices associated to your Apple Account, and will know when you logged in.

Apple Phone Support:


So, Modify your Credentials:

For safety, if this happened to me, and Apple has no record of an item being there twice, then would create a new eMail address, and assign it for my Apple Account only. Do not create a new Apple Account, as Apple Accounts are not megrable.

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I received 2 verification codes simultaneously, was prompted for neither

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