Netflix error S7361-1253 on Safari Macbook air 2020

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Level 1

8 points

Netflix error S7361-1253 on Safari Macbook air 2020

Whenever i watch a movie on Netflix.com, it glitches and then freezes and i get error code s7361-1253. My software is up to date ( macOS Catalina 10.15.4) i talked to Netflix support and they still have no idea why it happens to me. Never had any problems in the past. It started 3 days ago.

i tried to update my software, restart my computer, empty my Safari cache. Nothing worked. I tried to run Netflix on Google Chrome and everything worked fine so my guess is there’s a problem with Safari? Please help

2 days ago, the error code was S7371-1203 but now today it changed for S7361-1253. Same glitches, same problems.

MacBook

Posted on May 2, 2020 11:06 PM

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Answer 1

Best reply

ban130

Level 1

11 points

May 10, 2020 9:07 AM in response to alilol

i literally just tried the PRAM reset and it completely worked. you simply shut down your laptop and then turn it on, immediately after you hear the sound of your laptop turned on, press command, alt, P and R all at the same time until the laptop makes another sound and it will hopefully work (you can google how to PRAM reset your laptop if you didn’t understand)

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Answer 2

alilol Author

Level 1

8 points

May 12, 2020 1:51 PM in response to Eric Root

So i tried the NVRAM/ PRAM reset like you suggested and.... it worked ! No flickering, no error codes so far! My Netflix is now working on Safari. Hopefully it wont come back

Thank you so soo much xx

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Answer 3

ban130

Level 1

11 points

May 10, 2020 8:59 AM in response to alilol

im having the same exact problem so i installed chrome on my laptop and netflix worked just fine. it’s definitely a problem from safari.

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Answer 4

alilol Author

Level 1

8 points

May 10, 2020 11:54 AM in response to ban130

Is it safe? It wont erase anything or change my settings right?

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Answer 5

Eric Root

Level 10

684,015 points

May 10, 2020 11:57 AM in response to alilol

Apple Support article on what the reset does. It is safe.

Reset NVRAM/PRAM

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Answer 6

Eric Root

Level 10

684,015 points

May 3, 2020 11:49 AM in response to alilol

See if anything here helps.

https://search.yahoo.com/search?ei=utf-8&fr=aaplw&p=netflix+error+s7361-1253+on+safari+mac

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Answer 7

alilol Author

Level 1

8 points

May 3, 2020 11:59 AM in response to Eric Root

I did already, but it doesn’t fix my problem. I already have the latest version of macOS Catalina. I updated my laptop last week. Maybe should i try to reinstall macOS 10.15.4 ?

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