Face ID

I did a software update and now Face ID is not working anymore. Anyone else got this problem?

iPhone XR, iOS 13

Posted on May 2, 2020 11:06 PM

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Top-ranking reply

Axel Foley

Level 10

150,972 points

Posted on May 3, 2020 12:08 AM

I had that issue but was resolved with a quick Force ReStart.

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone.

Axel F.

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1 reply

Top-ranking reply

Axel Foley

Level 10

150,972 points

May 3, 2020 12:08 AM in response to myriam1964

I had that issue but was resolved with a quick Force ReStart.

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone.

Axel F.

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