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My card has been canceled and I just received my new card! But when I go to update my card info it keeps saying my card is reported stolen, but this is a brand new card!

Why can Is my new card being listed under stolen when my old card is deactivated and replaced??

Posted on May 3, 2020 1:04 AM

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Question marked as Top-ranking reply

Posted on May 3, 2020 7:18 AM

Have you contacted the company that issued the credit card to see if there is a problem with the card? If they tell you the card is good, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       



1 reply

My card has been canceled and I just received my new card! But when I go to update my card info it keeps saying my card is reported stolen, but this is a brand new card!

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